I have decided to look into what people want from a taxi service and what would attract them to a certain company. The audience I am targeting is students as I feel they are a common user within this sector in the centre of Leeds. A survey was handed out around the studio and also the rest of the college and I gathered 50 responses. I gathered a list of qualities that I believed people would think would be necessary from a taxi service and asked them which was the most important to them. Here are the results:
Friendly service: 10%
Low fares: 32%
Arrives on time: 21%
Clean car: 3%
Get to destination quickly: 27%
Easy to arrange: 7%
After gathering the results it became clear that the biggest factor for students when booking a taxi is price.